Privacy Policy

Junk It Jim Hauling — Effective Date: 8/26/2026

1. Information We Collect

• Personal information: name, phone number, ZIP code, service details and descriptions, photos of items to be removed, and payment information when you make a purchase or request a quote.
• Opt-in records and timestamps for all communication channels (SMS, email).
• Non-personal information: IP address, browser type, device information, website usage analytics, cookies.
• Customer communication: records of inquiries, service requests, appointment details, and service history.

2. How We Use Your Information

Providing estimates and junk removal services · scheduling and fulfilling appointments · communicating about your service request · sending marketing messages and special offers (only with separate, explicit consent) · improving website functionality · security and fraud prevention · maintaining records of your communication preferences and consent.

3. SMS Messaging & Compliance

• Opt-In & Consent: You will only receive messages if you have explicitly opted in. We maintain timestamped records of all opt-in actions. We comply with the Telephone Consumer Protection Act (TCPA) and all applicable laws.
• Opt-Out: Reply "STOP" at any time. You will receive a final confirmation message and no further messages will be sent unless you re-opt in. Opt-out requests are processed immediately.
• Message Frequency & Content: Frequency varies based on your interactions with our business. Messages relate directly to services you requested. We do not send promotional content without specific consent.
• Help & Support: Reply "HELP" or contact junkitjimhauling@yahoo.com. Support is available during regular business hours.
• Carrier Information: Standard message and data rates may apply. Carriers are not liable for delayed or undelivered messages. Supported carriers include AT&T, Verizon, T-Mobile, and most regional carriers.

SMS Data Protection Statement

"No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties."

We implement strict data protection measures to safeguard your SMS opt-in information and consent records.

4. Information Sharing & Disclosure

We do not sell, rent, or trade personal information. We may share information only with:

• Service Providers: vendors who assist in our operations (e.g., payment processing, appointment scheduling) and SMS aggregators and providers solely for the purpose of delivering messages you've consented to receive. All service providers are contractually obligated to maintain confidentiality and security.
• Legal Compliance: if required by law, legal process, or valid law enforcement requests.
• Business Transfers: in case of merger, acquisition, or sale of assets, your data remains protected under this policy.

"All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services."

5. Data Security

We implement reasonable security measures including encryption of sensitive data, secure access controls, and regular security reviews. No method of transmission over the Internet is 100% secure; we use commercially acceptable means to protect your information but cannot guarantee absolute security.

6. Cookies & Tracking Technologies

We use cookies and similar technologies (including Google Analytics) to analyze site traffic, remember preferences, and improve the website. You may control cookies through your browser settings.

7. Your Rights & Choices

You may access, update, or delete your personal information; opt out of SMS by replying "STOP"; request information on how we process your data; and withdraw consent for future communications at any time. Contact us using the information in Section 10.

8. Third-Party Links

Our website may contain links to other websites (such as Google Maps or our social profiles). We are not responsible for their privacy practices. This policy applies only to information collected by Junk It Jim Hauling.

9. Changes to This Privacy Policy

We may update this policy periodically. The latest version will always be available on our website with the effective date.

10. Contact Us

Junk It Jim Hauling · Phone: (925) 436-1694 · Email: junkitjimhauling@yahoo.com · Website: junkitjimhauling.com

By using our website and services, you consent to this Privacy Policy.